Men's Recovery Coach Supervisor – MN Adult & Teen Challenge – Duluth, MN

Minnesota Adult & Teen Challenge, a leader in offering treatment programs to those battling addiction, is seeking a dynamic individual to fill our opening for our Men’s Recovery Coach Supervisor in Duluth.

Our mission is to assist teens and adults in gaining freedom from chemical addictions and other life controlling problems by addressing their physical, emotional and spiritual needs. When you work for MnTC, you’re not merely filling a job. You’re actively participating in a mission that is alive with purpose! You get the opportunity to see lives, families and dire circumstances transformed. You get to see hope take center stage and come to reality. Imagine ending the work day knowing that what you’ve done is meaningful, significant and rewarding.

Purpose: Supervise the day-to-day operations of the program and the personnel involved with it, including all assigned staff, interns and volunteers.

Essential duties and responsibilities:

Staff Supervision:

• Hiring and termination of staff, including interviewing and onboarding
• Ensures program staff are supervising clients according to established policies and procedures
• Ensures staff receive required training
• Monitors staff performance and institutes corrective action or training in order to bring performance to an acceptable level
• Address medication errors with staff
• Generate and maintain staffing schedule
• Approves payroll and leave requests
• Conducts annual employee reviews
• Maintains a calendar of approved PTO and LOA
• Ensures that all shifts have adequate staff coverage
• Attend shift change with staff
• Reviews facility log on a routine basis to ensure policies and procedures are being followed by staff

Client supervision

• Spend 80% of time on the floor with staff preforming daily activities for clients along with staff
• Enforce all rules in such a way that the rule teaches the client according to biblical principles.
• Love and respect the clients, at the same time being firm and directive.
• With the assistance of all staff, strive to create an atmosphere conducive to the development goals of Minnesota Adult & Teen Challenge.

Client Discipline:

• Address client behavior when on the floor with staff (i.e. absences, contraband, language, confrontations, etc.)
• Provide oversight to charge staff on yellow client incidents
• Follow up with Staff to ensure staff have communicated client incidences to the clients care team
• 
  Program Operations:
• Monitor and track time studies
• Assist staff with shift assignment and shift change
• Work with Client Care Manager and Admin to ensure proper staffing for all events

Personnel Supervised:

• Recovery Coaches
• Program Interns
• Program Volunteers

Minimum Qualifications:

• Strong ability to relate to and mentor people with life-controlling problems.
• Ability to apply spiritual principles in an appropriate and relevant way to clients’ individual life issues and needs.
• Strong leadership skills (one on one and group situations).
• Exceptional ability to successfully manage multiple concurrent assignments with competing deadlines and frequent interruptions.
• Ability to remain on task and follow through projects to their completion.
• Solid administrative skills, including organization and word processing skills.
• Documented minimum two years freedom from chemical use problems (including tobacco, drugs, alcohol).
• Ability to model a lifestyle that is in compliance with Minnesota Adult & Teen Challenges Code of Conduct
• Maintain professional standards of conduct and appearance with co-workers and the public.
• Enjoy serving others.
• Possession of a valid drivers license and a clean driving record that will be accepted by this organizations vehicle insurance carrier. Ability to drive MTC vehicles.
• Ability to successfully complete background check process.

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization